Terms & Conditions

Please Read and Agree to our Member Agreement and Terms & Conditions of including the use of the www.melbourneeagroup.com website

Member Agreement


By completing the The EA Group (TEAG) membership registration process and by clicking on the ‘I Agree’ button you expressly agree to be bound by the Membership Terms and Conditions below, the TEAG Website (www.melbourneeagroup.com) Conditions of Use and any other terms, conditions, notices and disclaimers displayed elsewhere on the website.

If you object to these terms and conditions or any subsequent modifications to them, or become dissatisfied with your membership of TEAG in any way, you may:
a) discontinue your use of TEAG Website; and
b) terminate your membership by notifying TEAG in writing via email to

Membership Terms and Conditions

Membership Information

When registering as a member of TEAG, you must provide us with accurate, complete and up-to-date information as requested. It is your responsibility to inform TEAG of any changes to that information, and procedures are provided for members to update or change their personal profiles as needed. You may do this at any time by clicking on the 'View Profile' section on the website. All personal information you provide TEAG as a member will be treated in accordance with appropriate privacy legislation.

Membership Criteria

TEAG membership is intended for working or aspiring Executive and Personal Assistants who report to executive directors, general managers and partners of leading businesses both in Australia and around the world. TEAG reserves the right to decline membership to those who do not meet with the required profile.

TEAG further reserves the right to decline membership to anyone it believes may use the website to try and gain commercial advantage by promoting themselves, their business or their products to members without permission from management.

Any members believed to be using the website or their membership to promote any product or service that they are connected to through their position of employment or otherwise connected to through any contractual or financial arrangement to other members, unless as part of a Network authorised initiative, will have their membership terminated. TEAG may pursue legal action in the form of damages in the event any unauthorised use of the website or membership is made by any member or any other person.

Username and Password

On registering to become a member of TEAG, you will have received a username and a password. You must ensure that this information remains confidential at all times since you are entirely responsible for all activities which occur under your username within the site. You must notify TEAG immediately if you become aware of any unauthorised use of your username and password. Each username and password must be used by a single user and is not transferable.

E-mail Newsletters

TEAG will produce E-mail Newsletters to be sent to all registered members that contain educational or information based articles. It will also include articles and promotional items submitted for publication by sponsors/partners of TEAG, advertisers with TEAG or other organisations permitted by TEAG to provide material for publication.

Sponsor or Advertiser Promotions or Special Offers

From time to time TEAG will advertise promotional material or special offers to members via email. Your personal contact details will not be provided to any sponsor or advertiser in question. These communications may contain educational information, promotional information or details of special offers being extended to members and their companies by the sponsor or advertiser. Communications will be sent by email only from TEAG.

TEAG Networking Events and Educational Events or Programs and/or Training Courses

Information relating to all TEAG events can be found within the TEAG website. They will also be included within each edition of the e-mail newsletter. However, specific invitations for each individual event will be sent out to every member of the Network in the appropriate region or locale as appropriate relevant to each event. If you do not wish to receive emails relating to Networking Events please alter your personal details by clicking on the ‘View Profile’ section of the website and changing your email preferences. Please note that anyone registered for an event will automatically receive updates relating to that event irrespective of their personal mailing preference within their profile.

Forum & Jobs Board Notifications

If you do not wish to receive email notifications relating to the Forum and/or Jobs Board, please alter your personal details by clicking on the ‘View Profile’ section of the website and changing your email preferences.

Other Communications from TEAG

TEAG reserves the right to send to all members emails that are of a nature not covered by the above categories, where these communications are deemed by TEAG to be of sufficient importance to warrant this, irrespective of the preferences selected by members for the various types of communication detailed above. These will include but will not be limited to emails or hard copy mailings relating to new initiatives, the operation of TEAG, education and training initiatives or courses developed by TEAG or our partners for the benefit of members, information about TEAG surveys or other activities, or important industry or newsworthy information we believe all members should be made aware of. If you do not wish to receive these emails then you must cancel your membership of TEAG using the procedures detailed elsewhere within these terms and conditions.

Termination and alterations by The EA Group (TEAG)

TEAG reserves unlimited right to terminate membership and restrict access to the TEAG website if any of the terms and conditions are suspected of having been broken. If this happens we will notify you.

In such event:

o    You are no longer authorised to access the member sections of the TEAG website

o    You will continue to be subject to and bound by all restrictions imposed on you by these terms and conditions

Updates to The EA Group (TEAG)

TEAG may change or discontinue any feature of TEAG including membership benefits and website content at any time.

TEAG may change and update these terms and conditions and The EA Group Website Conditions of Use at any time.

Updated versions of these documents will be posted on TEAG Website. You are responsible for ensuring that you regularly review these documents. Your continued use of TEAG Website after any such changes are made will be deemed to constitute your acceptance of those changes.

The EA Group (TEAG) Website Conditions of Use

Conditions of Use

This agreement together with any additional terms, conditions, notices and disclaimers contained elsewhere on the TEAG Website form the conditions of supply of material on, use of and access to the TEAG Website. Your continued use of the website constitutes an affirmative, acknowledgement and agreement by you that you accept and agree to abide and be bound by these conditions and any modifications.

Should you object to any of these conditions or any subsequent modifications your only recourse is to immediately discontinue your use of the TEAG website.

This website is operated by The EA Group ABN 51 311 272 902.

These Conditions of Use govern your use of TEAG Website and any related website operated by TEAG which may be developed and to which members have access.

Accuracy of information and disclaimer of warranties 

All material on TEAG Website is provided in good faith. It is derived from sources believed to be accurate and current as at the date of publication. Your use of TEAG Website is at your sole risk. Access to the website is provided on an 'as available' basis. Neither TEAG, its related bodies corporate nor its or their directors or employees make any representation or warranty that (i) any material on TEAG Website will be reliable, accurate or complete (nor do they accept any responsibility arising in any way for errors in, or omissions from that material); or (ii) your access to TEAG Website will be uninterrupted, timely or secure. TEAG will not be liable for loss resulting from any action or decision by you in reliance on the information on TEAG Website, nor any interruption, delay in operation or transmission, virus, communications failure, Internet access difficulties, or malfunction in equipment or software.

General information only - non advisory 
The material on TEAG Website provides general information only. It is not intended as advice and must not be relied upon as such. You should make your own inquiries and take independent advice tailored to your specific circumstances prior to making any decisions.

© Copyright

The material provided on TEAG Website is copyright protected. You may use this material for your own personal reference only. Except for the temporary copy held in the computer's cache and a single permanent copy for your personal reference, the material may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered or transmitted in any form or by any means in whole or part (except where such use constitutes fair dealing under the Copyright Act) without the prior written approval of TEAG.

You may not use any part of the material on TEAG Website site to establish, maintain or provide, or assist in establishing, maintaining or providing your own publications, Internet site or other means of distribution.

Your conduct 

As a condition of your use of TEAG Website or any services on the website, you warrant to TEAG that you will not use TEAG Website for any purpose that is unlawful or prohibited by these terms & conditions or any other terms, conditions or notices appearing anywhere on TEAG Website. You agree to abide by all applicable laws and regulations.

In particular, you agree not to:

  • use TEAG Website to defame, abuse, harass, stalk, threaten or otherwise offend others;
  • publish, distribute, e-mail, transmit or disseminate any material which is unlawful, obscene, defamatory, indecent, offensive or inappropriate;
  • use any automated scripting tools or software;
  • engage in or promote any surveys, contests, pyramid schemes, chain letters, unsolicited e-mailing or spamming via TEAG Website;
  • impersonate any person or entity;
  • upload, post, e-mail, transmit or otherwise make available using TEAG Website any material that you do not have a right to make available under any law or contractual obligation or which contains viruses, or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware;
  • breach any applicable laws or regulations. TEAG has no obligation to monitor any user's use of TEAG Website, however TEAG retains the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request. 

You will indemnify TEAG if it or its related bodies corporate suffer any loss or damage or incur any costs in connection with any breach of these conditions or any other legal obligation by you or your use of or conduct on TEAG Website.

We actively protect the integrity of TEAG Website to ensure that members can use it with confidence. If we need to enforce our terms of use against you or third parties because you have breached them (such as by giving your log-in to a third party, or compiling your own list of members or suppliers in breach of our copyright and terms of use) then you agree to pay our expenses of doing so. This will include the reasonable legal fees and outlays that we incur for our lawyers to initially investigate the breach, notify you and third parties, search registers, communicate with you and third parties to obtain information about the use of the website (“Initial Work”) and legal proceedings to protect our rights and recover our loss. The legal fees will be payable on an “indemnity” basis – that is, you will be required to pay the actual legal fees rendered to us. You acknowledge and agree that the fees for the Initial Work will be determined by TEAG.

Third party links and advertising

Hyperlinks and pointers to websites operated by third parties will appear on TEAG Website from time to time. These websites do not form part of TEAG Website and are not under the control of TEAG or its related bodies corporate and neither TEAG nor its related bodies corporate have any responsibility for the contents of any such hyperlink or linked website. If you link to any such websites you leave TEAG Website and do so entirely at your own risk. TEAG Website displays third party advertisements, which may or may not contain hyperlinks or referral buttons to websites operated by third parties. The display of such advertising does not in any way imply a recommendation or endorsement by TEAG or its related bodies corporate of the relevant advertiser, its products or services or any such linked website.

If you contact a third party using functionality provided on TEAG Website, including via e-mail, TEAG accepts no responsibility for any actions taken by that third party in response to your communication or for any transactions entered into between you and the relevant third party.

Limitation of liability

TEAG and its related bodies corporate do not exclude any rights and remedies available to you under the Trade Practices Act (Cth) or any similar State or Territory legislation that cannot be excluded, restricted or modified. Otherwise TEAG and its related bodies corporate exclude all conditions and warranties that may be implied by law. To the extent permitted by law, TEAG’s liability for breach of any implied warranty or condition which cannot be excluded is restricted, at TEAG’s option, to: 

In the case of services supplied or offered by TEAG Website:

  • the re-supply of those services; or
  • the payment of the cost of having those services re-supplied; and
In the case of goods supplied or offered by TEAG Website:
  • the replacement of the goods or the supply of equivalent goods; the repair of the goods;
  • the payment of the cost of having the goods replaced; or
  • the payment of the cost of having the goods repaired.

You expressly agree and understand that in no circumstances will TEAG or its related bodies corporate be liable to you for any indirect, incidental, special and/or consequential losses or damages or loss of profits of whatever nature howsoever arising (including but not limited to any act or omission by TEAG or its related bodies corporate) which result from (i) the use of or access to or any inability to use or access TEAG Website or any material on TEAG Website; (ii) unauthorised access to or alterations of your transmissions or data; or (iii) statements or conduct of any third party on TEAG Website. Excluding liability for negligence the maximum liability of TEAG and its related bodies corporate is equivalent to the total of any amounts you have paid to TEAG and its related bodies corporate in respect of goods or services supplied to you by TEAG or its related bodies corporate through TEAG Website. 


All costs detailed within this website are in Australian dollars and are for the delivery of services within Australia irrespective of the locale of the individual or entity requesting the service. TEAG is operated by The EA Group, a company registered in Australia and located in Australia.

Membership Payments

Payment of membership of TEAG is at the election of the individual member or their company. TEAG will endeavour to ensure all Members are satisfied with the services delivered by TEAG but dissatisfaction in and of itself will not be deemed as sufficient grounds for members to be granted any refund of membership. Notwithstanding the rights detailed within these terms and conditions for TEAG to alter and change the services offered to users and members, the nature of the membership being an annual subscription assures that the exact benefits offered will change from time to time and this is deemed to be accepted as an aspect of the membership

Event Payments

Payment by any member or entity for attendance at any event or function is at the sole discretion of the member or entity registering.

All events will have separately detailed terms and conditions and a standard cancellation fee will apply for all events, including social, networking, famils or entertainment events.

If you are unable to attend any event or function that attracts an attendance fee, a substitute delegate will be accepted at no extra cost so long as written notice (email) is received by TEAG no less than 24 hours prior to the event. A full refund, less a 20% administration fee, will be made for cancellations received by TEAG in writing (email) by no later than 7 working days prior to the event. No refunds will be made after that time. In the case that TEAG has to cancel any event for any reason, a full refund will be payable. 

TEAG Programs and/or Training Courses Terms & Conditions

All members should be aware that in registering for any program or training course they are accepting the following terms and conditions of enrolment.

In line with our payment policies, all members must make payment for their registration in full ahead of the course commencing and no place will be secured unless payment has been received unless other arrangements have been agreed in writing by TEAG.

Payment plans for programs and/or training courses may be negotiated but only if these are agreed in advance in writing by TEAG.

Our cancellation policies for all educational events, including, but not limited to, conferences, short courses or programs are as detailed above under Event Payments.

With our Programs and/or Training Courses, if you are unable to commence your course, a full refund less a 20% administration fee will be accepted up until 14 days prior to the date of the scheduled session.

Up until 7 days until the course commences should you for any reason need to withdraw from the course, a full refund less 40% will be made.

After that date, should you withdraw for any reason, no refund will be payable.

These cancelation policies will apply to all members including those that have negotiated a payment plan with TEAG. Typically all payment plans will require a minimum 35% payment ahead of the first session commencing, but should this have been altered to meet an individual’s particular circumstances, they should be aware their liability, should they withdraw at any time, will be governed by these terms and conditions and they would remain liable for any shortfall owed to TEAG.

TEAG Networking/Social Events Terms & Conditions Of Attendance and Registration

Registering for events

Registration for all TEAG Networking or Social Events takes place within our website. By accepting any event invitation and clicking on the appropriate Register button once logged in, Members agree to be bound by the Terms & Conditions of Attendance and Registration for our events. For Premium and Standard Members, once they choose to utilise their credit card or PayPal account for payments they also agree to be bound by the terms and conditions of payment and cancellation that apply to all our educational, social and networking events and are detailed above.


Attendance at TEAG functions is provided on a free or paid basis depending on your membership level. Free and Standard Members are required to pay the full fees outlined for each function. These figures may change from time to time based on the nature of the event.


Networking and social events are intended to be fun and relaxing however we do require that members attending these function display appropriate behaviour at all times and abstain from rude, offensive or defamatory behaviour either towards other guests, our sponsors, our suppliers or our hosts. Members must also refrain from undertaking any activity at our events that actively promote any product or service they represent directly or indirectly and which it is clear would gain commercial advantage for the owner of the service or product should these gain direct support from Executive or Personal Assistants. Any member found to be behaving in an inappropriate manner will be asked to leave the function in question and will be barred from attending any future events for a period to be determined at the discretion of TEAG based on the severity of the indiscretion.


We accept that at times the nature of the role of the EA or PA will mean that members at the last minute are unable to attend our social or networking functions. Irrespective of the cancellation rules in respect of payments which mean that those requesting an invoice will be bound by these irrespective of their attendance or cancellation as will those paying by credit card, ALL members should be aware that we do expect members to attend our functions when they agree to do so as in most occasions we are disallowing others who might want to attend based on their registration. In light of this we operate a policy that means that any member who fails to attend three functions in any 12 month period, having given less than 24 hours written notice on each occasion, will be barred from attending any future TEAG social or networking events for a period of 12 months.

Applicable law

These conditions and all other specific and additional terms which govern your use or membership of and access to TEAG Website will be governed by and construed in accordance with the laws of the state of Victoria, Australia.
You agree that all disputes arising under, out of, or in any way connected with your membership of TEAG and use of TEAG Website shall be litigated exclusively in the courts in Victoria, the Federal Court of Australia or the Federal Magistrate Service and to courts that hear appeals from those Courts.

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